TAMSIA offers an Artificial Intelligence (AI) solution designed to be accessible to both industry professionals and individuals, providing accurate information and real-time support.
Its goal? To establish itself as a comprehensive platform for technical solutions for the automotive industry, providing access to technical information, advanced diagnostics and technical support services.
All of this is facilitated through APIs and messaging platforms such as WhatsApp.
Carlos Aparicio Sánchez, CEO of the firm, tells Mobility Portal España: “We enable independent workshops to compete with official dealers, offering quality solutions at a more affordable price.”
How so?
Positioning itself as a strategic ally in the electromobility sector, integrating technical documentation and specific diagnostic tools for electric vehicles.
Thanks to a global database of 186 million cars and agreements with manufacturers such as Volkswagen, the company guarantees independent service centers access to electrical diagrams, cybersecurity protocols and maintenance procedures.
What solutions does TAMSIA offer to the eMobility sector?
Among its tools, it provides advanced diagnostics that can identify faults in critical components such as batteries, energy management systems and integrated chargers.
In addition, it has specialized technical documentation that includes repair manuals and electrical diagrams, essential for working with high voltage systems.
Remote support is also one of its strengths.
Through platforms such as WhatsApp, technicians can solve problems without having to physically go to the workshop, which aims to speed up repair times.
And not only that.
It also provides detailed procedures for OTA (Over-The-Air) updates, ensuring that electric vehicles always have the latest versions of their software.
Within this framework, TAMSIA seeks to address the main challenges of the sector, which, according to Aparicio Sánchez, include: “Limited access to technical data, training in new technologies and cybersecurity in connected vehicles.”
How?
The first is to mitigate it through agreements with manufacturers, ensuring the availability of official information.
For the second, TAMSIA offers educational content supported by information from leading brands, with the aim of helping workshops stay up to date with the latest technologies.
Finally, implement solutions to unlock cybersecurity systems legally and safely.
These initiatives have proven to be fundamental, for example, in the context of the DANA climate phenomenon that occurred in Valencia.
“This has led to an increase in the incidence of water damage in electric vehicles, affecting sensitive systems such as batteries and electronics,” says the company’s CEO.
It is important to note that in an effort to dispel unfounded rumors, experts claim that there have been no reported incidents of fires in electric cars due to contact with water.
However, they do confirm that these, like the combustion ones, have been declared total losses.
This situation led TAMSIA to develop specific guidelines for the diagnosis and repair of zero-emission cars affected by flooding, including safety procedures and damage assessments.
“In addition, we collaborate with local workshops in Valencia to ensure rapid and effective response to these types of incidents, helping to mitigate the impact on the electromobility sector,” he explains.
It should be noted that DANA has also had a significant impact on all component manufacturers, including the Almussafes factory.
According to Faconauto‘s statement to Mobility Portal España, 40 dealerships have been affected, with losses of 18,000 cars and approximately 490 million euros.
This impact includes 500 heavy vehicles that were ready for delivery.
As a result, more than 100,000 Valencians have been left without a car, which is equivalent to the annual sales in the region.
