The diversity of charger manufacturers has historically been a challenge for fleet operators and charge managers.
Now, Dhemax arrives to solve this issue by introducing its CMS, which can integrate with different systems without relying on a specific provider.
What does it specifically consist of?
Santiago Severin Fanta, Product Analyst at the company, answers this question in an exclusive interview with Mobility Portal Europe.
“We have developed a solution that adapts to operations with just a few chargers, all the way up to large-scale networks,” he details, emphasising the possibility of having a scalable product that also ensures seamless interoperability.
Beyond technological compatibility, operators seek solutions that maximise charger availability and reduce operational costs.
To address this, the Chilean company responds with a strategy based on two main pillars:
• Maximising uptime: The platform optimises charger availability, reducing downtime and ensuring continuous service.
• Advanced Smart Charging: An intelligent energy management system prevents overloads during peak hours, minimising network impact and associated costs.
“The operator’s priority is always the fleet. Our system guarantees efficient management to minimise downtime and reduce unnecessary costs,” highlights Severin.
A CMS Designed for Various eMobility Players
Dhemax’s software adapts to multiple business models within electric mobility.
Its ideal customer profile includes charge point operators, companies with private networks, and fleet managers.
An added advantage is that, depending on each demand, the platform is structured around two major verticals:
• CMS for public charging networks: Allows the administration of users, tariffs, and maintenance, optimising infrastructure at public charging stations.
• CMS for depots and terminals: Designed for last-mile fleets and public transport, focusing on operational management and charge time optimisation.
The key differentiator compared to other solutions lies in the ability to customise according to each client’s specific needs, ensuring detailed control over their infrastructure.
Intuitive Interface and Optimised User Experience
The adoption of software largely depends on its ease of use.
For this reason, Dhemax has placed strong emphasis on user experience, drawing inspiration from B2C platforms to achieve an intuitive and efficient interface.
“If we had to compare our platform, we would think of Jira, as, like ours, it stands out for its fluidity, user-friendly design, and comprehensive management capabilities,” says Santiago Severin.
This approach simplifies daily management, reducing dependency on technical support and accelerating operational decision-making.
The combination of usability and advanced functionality makes Dhemax CMS a highly adaptable solution to the industry’s evolving dynamics.
Advanced Smart Charging: Optimisation in Every Charge
The development of advanced algorithms has enabled this CMS to optimise charge distribution with a more sophisticated approach than other market solutions.
While many models apply a uniform energy distribution, Dhemax’s platform adjusts the charge based on each vehicle’s operational needs.
“Our algorithms anticipate demand and achieve a strategic energy distribution, ensuring each vehicle is ready without generating additional costs,” explains Severin.
The result is an effective response to the demands of public transport companies and commercial fleets, where energy efficiency is the key to operational sustainability.
Expansion and New Features on Dhemax’s Horizon
The development of Dhemax CMS continues to evolve, covering more areas within electromobility.
“We want to go beyond charge management, incorporating tools for fleet planning and improving connectivity with other systems,” reveals Severin.
Moreover, the Chilean company is working to enhance its integration capabilities with other digital ecosystems, allowing operators to manage their assets from a single system.
Another key advancement is the option of customisation for enterprises, offering:
• Advanced permission and role management.
• Administration of multiple terminals with specific configurations.
• White-label options to adapt to each operator’s identity.
With these developments, Dhemax continues to solidify itself as a strategic player in the digital transformation of electromobility.
