Currently, numerous electric vehicle users express their dissatisfaction when approaching public charging stations that, according to the application, appear to be available, but in reality, they are not.
One of the reasons for this occurrence is the presence of parked vehicles that are not charging, often because they are diesel vehicles.
The second reason is that, after the completion of the charging process, the app frequently indicates that the parking space is available when, in reality, only the charger is unoccupied, not the physical parking space.
Therefore, Alexis Puig, the founder of Parkhelp, shares the details of their latest product designed to address this challenge with Mobility Portal Europe.
“We offer the new on-street sensor G5, which allows the Charge Point Operator (CPO) to verify if the charger is in use and prevent the frustration of arriving at a parking space and finding it occupied,” he explains.
This is a wireless detection device that “revolutionizes the parking guidance industry.”
It offers surface, buried, and high-temperature mounting options, eliminating the need for infrastructure.
Additionally, it has a lifespan of five years.
It can immediately connect to a cellular network and accurately identify drivers through Bluetooth.
Through this Bluetooth technology, Parkhelp establishes a direct and bidirectional communication channel between the facility and the driver, enabling the identification of the person, not just the vehicle.
In this way, the G5 sensor provides the operator with the advantage of increasing return on investment.
If the CPO identifies that a vehicle has completed charging and remains in place, they have the capacity to address the situation.”You can notify the user or continue billing as if the vehicle were still charging, thereby increasing the return on investment for the charging operator,” he emphasizes.
ParkHelp Technologies was formed by the merger of two companies: ParkHelp and Parking Sense.
Nowadays, it is a leader in parking guidance technology solutions.
In their portfolio, they have a wide range of sensors designed to adapt to various parking facilities, committed to improving not only efficiency but also aesthetics.
According to the company, these devices are reliable, durable, accurate, and easy to install.
Their applications cover both off-street environments, such as shopping malls and airports, and on-street settings with sensors installed on public roads.
The company has over 600,000 parking spaces installed in 54 countries, including Sweden, Norway, Finland, England, Portugal, Spain, France, Belgium, the Netherlands, and New Zealand.
Additionally, they have three subsidiaries in Spain, the United States, and Brazil.
According to Puig, they currently have the largest number of charging stations at airports worldwide.
“At Zurich Airport, we have 15,000 parking spaces. We also have installations at Qatar Airport, Egypt, Atatürk (Turkey), and in eight locations in Brazil,” he describes.
What sets Parkhelp apart?
The company is known for having a strong foundation in technological innovation.
“We originated as an electronics design engineering company, and that is evident in everything we do,” emphasizes the founder.
They have cutting-edge technologies that can adapt to the specific needs of parking facilities, offering solutions that include ultrasonic sensors, license plate reading cameras, among others.
All of their sensors work in conjunction, allowing for the possibility of combining and mixing infrared with cameras and ultrasonics.
Additionally, they operate as manufacturers and offer solutions both directly and through distributors, providing support up to the equipment’s installation.
In this regard, Puig explains: “We provide a vital service that genuinely increases the capacity of a parking facility, as during peak congestion, a guidance system proves to be highly beneficial.”
He further adds, “Without a guidance system, one experiences significant disorder and a high level of dissatisfaction.”