Mobility Portal, Spain
Date: February 8, 2024
Pedro Kaiser
By Pedro Kaiser

Two European firms have the most reliable charging networks. How to know when a charger is safe?

Through 390,000 reviews, the top 10 firms with the most reliable charging networks in Europe were determined, taking into account ease of use, charging initiation, power delivered, and the condition of the point. FastNed and Electra lead the podium.
Fastned firm of charging points europe (1)

Within the European Union, a number of firms dedicated to electric vehicle charging infrastructure stand out for their ability to generate trust among users who benefit from their services.

Who achieved the highest ratings?

Fastned was chosen as the "most reliable" firm.
FastNed was chosen as the “most reliable” firm.

Firstly, FastNed takes the lead, the Dutch company founded in 2012, with a network of around 300 fast charging stations along highways throughout Europe, all powered by renewable energy.

During the last quarter of 2023, FastNed added 19 new installations, including its first one in Denmark, expanding its presence to seven countries.

Additionally, the Amsterdam-based brand handled 1.3 million charging sessions in the same period, representing a 64 per cent increase compared to the same period in 2022.

In this interval, it registered a total of 380,000 active customers and successfully avoided the emission of nearly 31,000 tons of carbon dioxide (CO2).

For these reasons, it was chosen by users on the ChargeMap app as the most reliable charging network.

This category includes ease of use, the start of charging, the ratio of power delivered to power expected, and the condition of the charging point and cables.

It’s worth noting that the rankings were based on 390,000 reviews left by users of the app from April 20, 2023, to December 31, 2023.

Second on the list is Tesla Superchargers, owned by Elon Musk.

This is not surprising considering it was the brand that sold the most electric vehicles last year. The American company sold a total of 1.8 million cars in the 12 months of 2023 and claimed the title of the most popular firm in the sector.

Additionally, it’s noteworthy that in 2023, Tesla allowed the use of its charging points by any brand, whereas previously only Tesla cars had that privilege.

Regarding its infrastructure, it has over 50,000 Superchargers and owns and operates the world’s largest global fast-charging network.

Completing the podium, in the third position is Electra.

This is the leading French company specializing in fast charging for electric vehicles. And It recently joined the French Tech Next40.

The firm has a total of 173 charging stations in European territory, with an additional 126 hubs in development.

Currently, it operates in France, Belgium, Luxembourg, Italy, Switzerland, Austria, and Spain, with the goal of having 14,500 fast-charging points by 2030.

It’s worth mentioning that other companies on the list include Carrefour, Allego, Chargy, IONITI, e-vadea, Iarecharge, and SDEM50.

What were the winning firms in the ranking of the other categories?

The reliability list was not the only one published based on customer votes during the 2023.

Tesla Superchargers.

Opinions on companies that offered the best charging experience during the 12 months were also taken into account.

In this ranking, the same three participants are repeated, with the exception that Tesla and FastNed switch positions.

The American company takes the top spot on this list.

On the other hand, the last division that was considered was the economic one, in which individuals rated the price-quality ratio of each service.

Within this assessment, all the present companies are newcomers compared to the previous categories.

At the top is the French public administration company, Orléans Métropole, which spreads its charging points across 31 different stations.

As a runner-up, NWIECharge, also from France, accompanies it, with an approximate 250 stations distributed across the continent.

Looking ahead to 2027, this firm projects a total of 1,500 stations installed under its name.

Finally, to complete the trio, we have the German company Lidl.

Yes, an international supermarket chain in the ranking, as this firm has its own charging points already established in three countries.

According to the latest update, this brand has 3,807 units in France, 1,594 in Germany, and 141 in Sweden.

Read more: AVERE on the new Action Plan for Grids focusing on charging infrastructure: “Existing rules must be implemented correctly”

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